Product Owner | Identity & Digital Trust | Government Platforms
I build practical digital products with a bias toward clarity, speed, and maintainability.
Product
Leading government identity platforms, increasing verification pass rates by 10% to 76% and enabling access for 20,000+ Victorians.
Delivered digital government solutions to the Australian market and introduced lean product practices to accelerate value delivery.
Delivery & Operations
Led a national team of 40+, achieving $10M+ annual revenue and improving utilisation from 49% to target levels.
Managed enterprise CRM platforms and in-sourced development, reducing external consulting costs by $5M.
Investigation & Forensics
Licensed investigator in Victoria, delivering evidence-based outcomes for legal and court processes.
Applied forensic analysis in legally sensitive environments, supporting investigations and information gathering.
Education
Delivered technical education across diverse cohorts, including international programs and non-technical audiences.
Designed and delivered foundational IT programs across TAFE and offshore education environments.
Lightweight sites that communicate clearly, adapt well on mobile, and avoid expensive front-end machinery.
Content structure, navigation, and page hierarchy that make a site easier to use and easier to extend.
Publishing setups that stay understandable over time, especially when the goal is long-term ownership rather than constant redesign.